22. Swiss Service Desk Forum 2025: Disruption oder Tradition? – IT-Transformation durch neue Technologien
Mathias Traugott , Markus Müller , Andreas Goldnagl , Miguel-Angel Jiménez ,
Andreas Goldnagl ist seit 30 Jahren im IT-& Telekommunikationsbereich tätig und verantwortet den IT Servicebetrieb eines großen Infrastrukturbereitstellers in Österreich.
Neben der Vermarktung von Telekommunikationsdienstleistungen wie Glasfaser-und Bandbreiten-Infrastruktur verantwortet Andreas Goldnagl mit seinen Mitarbeitenden den Betrieb aller IT-Services der ASFINAG, wie zB. Tunneltechnik, Verkehrssteuerungssysteme, Office Infrastruktur und Mautsysteme wie die Digitale Vignette und weitere 300 IT Services.
2022 gewann er mit seinem Servicebetrieb den internationalen Service Globe Award für innovative und nachhaltige IT Initiativen.
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